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Skip to footer Universal Office Help Centre Practice Management - HCAI, MVA, EHC, WSIB - Antibex Software Knowledgebase Videos Updates Search ForSearch Getting Started Guide for Office Administrators Guide for Providers Guide for Universal Office Telemedicine Guide to Extended Health Benefits Tracking Guide to Manage Universal Office Subscription Guide to Universal eClaims Universal Office Essentials Universal Office Overview How to How to Show Red Timeline in Appointment Book How to Email Invoices How to Check Used Storage and Free Disk Space on the C Drive How to Submit Invoices to a Different Insurer from the One Specified in OCF-23 or OCF-18 How to Record Payment from Extended Health on an OCF-21 Updates Universal Office Update 5.1.0 is now Available for Download November 7, 2023 Universal Office Update 5.0.6 is now Available for Download April 6, 2023 Universal Office Update 5.0.2 is now Available for Download July 25, 2022 Article Index alerts appointment book appointment status assessment billing charges claim form correspondence ebroadcast eclaims ehc email extended health hcai health practitioner insurance company invoice mig motor vehicle accident mva ocf ocf 3 ocf 18 ocf 21 ocf 23 ohip patient case preset provider reminders schedule service code slip & fall sms soap notes telus eclaims telus health telus health eclaims template text message treatment and assessment plan treatment confirmation form treatment plan wsib wsib eservices KNOWLEDGE BASE Search ForSearch Patients and Cases 7 Articles 1Create and Manage Patients Establish and Maintain Case Relationships Add and Manage Case Injury Codes Create and Manage Cases Store and Update Extended Health Group Benefits View all Scheduling 9 Articles 1Schedule Appointments Add and Modify Appointment Note Maintain Waiting List Check-in and Modify Appointment Status Flag Appointments for Transportation and Translation View all Billing and Collections 9 Articles 1Recording Payments Create and Submit OCF-21 Batch Billing Create and Manage Slip & Fall Invoices Create and Manage Private and EHC Invoices View all Treatment Plans 6 Articles 1Create and Modify WSIB POC Treatment Plan Add and Modify MIG Block Plan Create and Modify EHC Treatment Plan Create and Modify Private, MVA, WSIB, OHIP, and Slip & Fall Treatment Plans Create and Submit Treatment and Assessment Plan (OCF-18) View all Documents and Claim Forms 10 Articles 1Upload and Manage Uploaded Documents Create and Submit Assessment of Attendant Care Needs (Form 1) Create and Modify Extended Health Care Claim Forms Create and Modify Disability Certificate (OCF-3) Change Document Status View all Templates and Presets 8 Articles 1Create and Manage Text Editor Preset Categories Create and Manage Invoice Comment Presets Create and Manage Injury Preset Lists Create and Manage Fax Comment Presets Create and Manage Custom Plan Presets View all Correspondence and Case Notes 3 Articles 1Create and Maintain Correspondence Records About Correspondence Create and Manage Case Notes View all Alerts and Workflows 5 Articles 1Create and Schedule Reminders Create and Manage Reminder Types Create and Manage Custom Alert Types Manage Built-In Alerts Setup and Manage Workflows View all Facility Resources 6 Articles 1Create and Manage Providers Create and Manage Provider Schedule Create and Manage Staff Members Create and Manage Products Create and Manage Activities View all Facility Settings 4 Articles 1Update Business Information and Corporate Branding Add and Manage Payment Methods Add and Manage Tax Codes Add and Manage Departments View all Contact Libraries 4 Articles 1Add and Manage Insurance Companies Add and Manage Referrals Add and Manage Legal Reps Add and Manage Suppliers View all Code Libraries 5 Articles 1Add and Manage Service Codes Add and Manage Injury Codes Add and Manage Staff Types Add and Manage Service Locator Indicators Add and Manage Master Keys View all Emails and SMS 9 Articles 1Create and Manage Email Broadcasts Create and Manage SMS Broadcasts Create and Manage Email Templates Enable and Configure Notifications Configure Mail Server for eBroadcast View all Reports and Online Template Library 2 Articles 1Organize and Authorize Reports Generate Reports, Import and Export Templates View all User Management 3 Articles 1Create and Manage User Accounts Create and Manage User Roles Audit User Access View all Electronic Submissions 11 Articles 1Create and Submit a Claim to an Extended Health Insurer Configure Universal eClaims Create and Submit Predetermination Request to an Extended Health Insurer Monitor HCAI Claim Submissions Search eClaims and Audit Trail View all Exercises 3 Articles 1Request a Physiotec Free Trial Manage Users and Configure Physiotec Connection Create and Manage Exercise Programs View all Troubleshooting 12 Articles 1Cannot find RBC General Insurance Company on HCAI Cannot connect to Server Enable and Disable Administrator Account in Windows 10 Unica Insurance, Previously York Fire & Casualty Universal Office database is Suspected View all How to 27 Articles 1How to Add a Signature to Staff Member How to Submit Invoices to a Different Insurer from the One Specified in OCF-23 or OCF-18 How to Track the End of Every MIG Block How to Modify the Appearance of the Add Charges List How to Adjust Column Width in Appointment Book View all SoftEther VPN 3 Articles SoftEther VPN Server Installation and Setup Setup VPN Connection on Client Manage Users in SoftEther VPN View all Footer Knowledgebase Software Updates Glossary Bulletin Contact © 2024 Antibex Computer Software, Inc. 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